We offer comprehensive IT services for companies. We manage IT infrastructure and provide support for users.
Over 15 years of experience
IT infrastructure management is the main area of activity of Exanet from Poznań. Since 2003, we have been providing IT services in the form of IT outsourcing for many companies from Poland and Europe.
We provide comprehensive services as an external IT department for medium and large enterprises, representative offices of companies in Poland, organizations with more than 20 computers.
We carry out IT projects in the field of server solutions, computer networks, IT consulting, DevOps, programming services.
Experienced team of IT engineers
Our engineers’ fields of expertise
Our IT outsourcing department consists of server system administrators, network solutions engineers, IT security engineers, cloud solutions engineers, software developers and DevOps administrators, Helpdesk specialists.
We constantly improve our qualifications by participating in numerous trainings and certification at the largest technology companies in the IT industry in the world: Cisco, Microsoft, Dell, Lenovo, Veritas, VMware, HP, ESET, IBM and many others.
One main account engineer
Exanet’s client receives a primary caregiver who is the person for contacting directly.
IT specialization areas
At the same time, we provide the opportunity to use the potential of our entire team, in which there are engineers specializing in: computer networks, server administration, cloud services, programming, DevOps. Our engineers communicate in English.
IT service for companies
Individual IT service offer
Terms of IT service offer depend on the client’s requirements and the current state of the IT infrastructure: network size and configuration, IT hardware and software, network traffic, security standards, documentation and many other individual factors for each company.
We prepare an individual IT service offer, adjusting the scope of services to the needs of the organization.
IT outsourcing – scope of cooperation
- We maintain server systems (administration, diagnostics, failure removal, configuration, application installation, expansion, etc.).
- We maintain computer networks (administration, diagnostics, failure removal, configuration, application installation, expansion, etc.).
- Service desk – we maintain workstations and client devices (diagnostics, failure removal, configuration, application installation, expansion, etc.).
- We use an advanced remote IT infrastructure monitoring system.
- We provide remote maintenance of server systems and computer networks.
- We provide remote assistance for users: consultation and assistance over the phone.
- We provide advice and consultations.
Proactive approach towards service
We approach cooperation with our client proactively. In most cases, we take over the entire scope of IT responsibilities and become our client’s IT department. We do not exclude anything from cooperation and we do not limit ourselves only to service tasks or helpdesk.
We manage IT security
We implement IT projects that require extensive knowledge and experience. We prepare a safe and efficient IT environment for the company. We adapt the IT infrastructure to the requirements of the GDPR or specific requirements related to the industry of the client’s business. We create security policies.
For many years, we have been providing IT security for large and medium-sized Polish companies and international corporations, with branches in Poland and in Europe
Our model of cooperation with the client
- We ensure full predictability of costs (we offer a monthly subscription adapted to the company’s IT needs).
- We present clear monthly reports on the work performed (together with the invoice, the client receives a report, which is a tool for controlling the service performed by Exanet).
- We present the IT budget for each subsequent season of cooperation (license renewals, hardware replacement, contracts with service providers).
- We provide service desk (immediate assistance through remote access and on-site at the company’s premises).
- We use an advanced remote monitoring system (along with the prepared documentation, it guarantees minimization of downtime and even prevention of undesirable events).
- We ensure the continuity of care over the IT system (excluding the risk associated with your own IT department employee quitting or inconvenience related to personnel changes).
- We provide access to a team of certified engineers, specialists in many IT fields (skills supported by practice and numerous projects).
- We provide access to the most modern software and hardware solutions (Exanet’s partnership with global distributors).
- We implement standardization of solutions (implementation and integration of various systems, taking into account the pursuit of hardware and software compatibility, with the provision of manufacturers’ support).
- We create procedures and policies, prepare full documentation describing the structure and operation of systems, the condition of hardware, software licenses, etc.
- We set the directions and goals that the company’s IT should aim at.
Free IT infrastructure review
As part of the preparation of an individual IT service offer, we carry out a review of the IT infrastructure with particular emphasis on testing the security and efficiency of the company’s IT system.
A short, pre-arranged review conducted by our engineers will allow us to determine the number of hours necessary for the implementation of IT care. An overview of the IT infrastructure provides valuable feedback on the current state of IT security.
Exanet’s competence is confirmed by the partner’s status
Companies choose Exanet
- IT outsourcing is the main area of Exanet’s activity.
- We individually prepare an IT service offer for our client, adjusting the scope of services to the needs of the organization.
- We provide IT security in the company’s IT infrastructure. We guarantee the security of processed and stored data.
- We provide comprehensive IT services for companies. In addition to user support (IT helpdesk), we offer all services related to server and computer network management. We offer IT consulting services.
- Our team consists of engineers specializing in network solutions, IT system administrators (servers and services), DevOps administrators.
- We integrate server solutions with network solutions to increase the security and efficiency of IT infrastructure.
- We are a partner of the largest technology companies in the IT industry in the world (including Microsoft, Cisco, Lenovo, Dell, APC, VMware, NetApp, HP). We regularly train and certify our engineers.
- For many years, we have been managing IT infrastructure in medium and large companies in Poland and in Europe.
- We ensure continuity of IT care – organizational solutions inside Exanet guarantee redundancy and certainty of constant care for our client.
- We also provide services for companies that require communication in English. We work with IT departments in global corporations.